Ecwid is an online store building platform that allows merchants to add e-commerce functionality to their existing websites or social media pages. It provides tools for managing products, orders, and payments.
Freedom Pay develops and maintains a payment gateway plugin for Ecwid.
Further instructions for using the plugin assume that you are already a Freedom Pay client, and you can request the data necessary for setup from the manager or obtain it using your personal account.
Steps required for the payment system to work correctly:
Configuring the plugin - setting up key data required for payment, such as Merchant ID and Merchant Key in the Freedom Pay plugin.
3.
Testing the plugin - test payments required to check the functionality of the integration.
 After completing all the above steps and fully checking the functionality of the integration, you can start using the plugin.
What to do if there is a problem with the plugin?#
If you have questions about the plugin, or you have noticed an error in its operation, there are several options for solving the problem:
If you are already a Freedom Pay client, you can contact the manager, who will personally consult you.
If you are not yet a Freedom Pay client, you can write to the support email: support@freedompay.kz.
 When contacting a manager or by email, it is necessary to describe the issue you are having in as much detail as possible and provide the basic data of your plugin and online store. The data includes the installed Merchant ID, Merchant Key, your website address and Store ID.
Please, pay attention!
To get the Store ID, go to the Dashboard of your online store and copy the numeric number from the URL, this number is the Store ID:
Please remember, this information is critical to ensure your issue is addressed as quickly as possible!
